(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password? Imagine What Your Clients Can Do With the Client Portal…. Keep their card on file. View and print their invoices. View open or unresolved issues. Directly pay their invoice or account balance. View their payment history and current account balance. Update their account and contact information. Request services… which opens a ticket in your ... They won’t need to log in to SA to view the content. To get to the home page of the Help Center, click the Service Autopilot logo at the top-left of this page: This will take you to the home page: The fastest way to get the answers you want is to use the search bar. This will query nearly a thousand different items including text articles ...Once you have subscribed to Two Way Texting, you can access Settings > Two Way Texting to manage your subscription. At the top of the page you will see your purchased phone number and a drop down for alerts. Selecting a user in this drop down will send that user an alert when your company is nearing the max amount of pre-purchased …The V2 Client Screen. From the V2 Client screen, you'll see text near the top that reads Registered for the Portal: If a client has not registered, no text will display in this area. You can also see when the client registered for the portal by accessing the Audit Trail. Go to More > Audit Trail to open the overlay. Service Autopilot by Xplor Software Development Richardson, TX 1,102 followers Get a more productive team, automate your time-consuming tasks, and grow faster than anyone else in your market. (972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?How To Videos. In this section, you will find a selection of How-To videos. These go beyond the information covered in our On-Demand classes. Note that Service Autopilot is frequently updated so the appearance of the screen in the video might be slightly different from what you see on your screen but the concepts are the same. Follow.Add Notes to an Estimate. Follow. June 25, 2020 12:40. On the Estimate overlay, you can add additional information by clicking the Paper icon on the right of each line item: This will reveal a dialog with several tabs: Estimate Desc. – Defaults to the Service-level Invoice description if an Estimate Description is not customized at that level.What is Service Autopilot? Gain TRUE business growth with the #1 total solution software for the Lawn and Landscape industry. Manage clients, jobs, billing, and so much more.Hover over your profile icon and click Import/Export. Click Import Data in the new tab that appears. Select what you are wanting to import from the "Import Type" dropdown menu, such as Schedules. Click the Download Template button to save and edit an Excel worksheet of the items that need to be imported.Step 1: Employee Total Payroll Burden. Go to Team > Employees and select an employee record. Click Edit . On the Edit Employee screen, click the Payroll/Job Costing tab. The Total Labor Burden Hourly Rate is recorded on the right. Note: Labor Burden is the cost for an employee, such as Gross Pay + Taxes + Insurance, etc.Service Autopilot by Xplor. Put Your Service Business On Autopilot. Here's a glimpse of what Service Autopilot can do for your business: -Build Better Client Relationships -Win …When refunding a Payment, this will be created automatically if the Payment has been applied. Credit Refund: This is a refund transaction that is used to offset the Payment Credit. Since any allocated payment amount is already removed from the Client’s balance, you don’t want that removed a second time. A Credit Refund’s total will always ...Here are a few tips: We strongly recommend that you use Firefox or Chrome to run Service Autopilot. This applies to both Mac and PC users. We don't advise using …CHARGE BACKS.If Client initiates a charge back in respect of any payment due by Client under this Agreement, Xplor will suspend access to the Solution until full payment is received and, where such chargeback is successfully defended by Xplor, Xplor will charge Client a $75 fee.BID FASTER. WIN MORE CLIENTS. MAXIMIZE YOUR ROUTES. Smart Maps upgrades all of your maps in Service Autopilot. Smart Maps allows you to automatically optimize your routes, capture new clients in real-time, and even measure properties from your office. ADD SMART MAPS.When refunding a Payment, this will be created automatically if the Payment has been applied. Credit Refund: This is a refund transaction that is used to offset the Payment Credit. Since any allocated payment amount is already removed from the Client’s balance, you don’t want that removed a second time. A Credit Refund’s total will always ...Login to Service Autopilot Username: Password: Overview of Client Accounts. June 25, 2020 19:39. Individual Client Account screens are divided into several sections: Contact Information, Account Balance and related information, Office Notes, Tags, Jobs, a Timeline, and more. Each section organizes related information about a Client/Lead and is positioned for viewing the most important ... When refunding a Payment, this will be created automatically if the Payment has been applied. Credit Refund: This is a refund transaction that is used to offset the Payment Credit. Since any allocated payment amount is already removed from the Client’s balance, you don’t want that removed a second time. A Credit Refund’s total will always ...(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Feb 28, 2024 · Service Autopilot’s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and sanity. Over 15,000 users rely on Service Autopilot as their cloud based full business system to run and organize the daily operations of their business. Service Autopilot will help you: 1) Grow ... Service Autopilot is more than just software. Our mission is to help 5000 service businesses DOUBLE in size in 5 years. By giving out cutting-edge strategies, and done-for-you …Here’s How Our Accelerate Service Works…. Step 1: Submit an Accelerate request form to SA and wait for verification. Step 2: Once your content request is approved and verified, you’ll receive an email letting you know it's been approved. Step 3: When your request is completed, you’ll receive instructions for your new functionality as ...To make a Prepayment in the Client Portal, the client must follow these steps: By default, the credit card on file will be selected. Click Use Different Credit/Debit Card to enter a different card: Enter the amount of the Prepayment in the Amount to Prepay field. Click the green Prepay button. A message will display to confirm the transaction.Stay up to date with the latest content from the Service Autopilot Marketing Team. HOME SOFTWARE PRICING BLOG CONTACT. INDUSTRIES LAWN CARE CLEANING SNOW REMOVAL FIELD SERVICE PEST CONTROL POOL CLEANING. ABOUT OUR STORY ACADEMY CAREERS. 3495 Piedmont Road NE Building 12, Suite 110 Atlanta, GA 30305Reviews of Service Autopilot. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Service …Service Autopilot now offers an email integration subscription that forwards emails from your email provider directly into SA. This cuts down the number of applications you need to use to get a task done. Before you can integrate your company email address or personal email addresses, you will need to enable the User Right to do so.. To …Service Autopilot will help you: 1) Grow your business. 2) Organize your business. 3) Maximize the profits of your business. Mobile Features (partial list): • Scheduling & Invoicing – work your schedule, book one-time & waiting list jobs, invoice and receive payments. • Client Management – view past & upcoming jobs, installed equipment ...The Help Button in Service Autopilot is a useful tool for getting to a variety of different resources provided by SA. Look for the question mark icon on the right side of the navigation bar: Click the button to launch the Quick Help widget: This menu offers a few options. You'll also see some suggested articles you can access with one click.The Job Wizard can be accessed in two ways. On the Account Review Overlay under the Actions menu on the left, or from the Quick Add plus icon in the top right while you are on an existing v3 screen. The Job Wizard is divided into three different tabs to streamline the workflow of scheduling a Job: 1. Setup. What is this job called: this is the ... June 25, 2020 12:42. Routing allows you to place jobs in order by Team or resource. It's a great tool that helps make drive time more efficient. Go to Scheduling > Dispatch Jobs. Hover over Actions and locate the Routing column. You have four options to choose from. Manual - This option allows you to drag and drop jobs into the order in which ... Go to Settings > User Role & Rights > (role) > CRM tab. Under the "Text Messages" column, select the checkbox next to "View Message Center". Once enabled, the Message Center is available from the CRM tab in the navigation bar. Note: "Remove Text Message Feed" allows users to hide text messages in the Message Center.Oct 31, 2023 · Windows Autopilot is a collection of technologies used to set up and pre-configure new devices, getting them ready for productive use. Windows Autopilot can be used to deploy Windows PCs or HoloLens 2 devices. For more information about deploying HoloLens 2 with Autopilot, see Windows Autopilot for HoloLens 2. You can also use Windows Autopilot ... Overview of Client Accounts. June 25, 2020 19:39. Individual Client Account screens are divided into several sections: Contact Information, Account Balance and related information, Office Notes, Tags, Jobs, a Timeline, and more. Each section organizes related information about a Client/Lead and is positioned for viewing the most important ... Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. For businesses of all sizes, Service Autopilot features client and lead management, scheduling and dispatching, routing and mapping, mobile field access and more. Our state-of-the-art servers are protected by biometric locks and 24-hour surveillance. Our software and infrastructure is updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and SSL encryption. Click here to read more about our security, backup procedures and system up-time.(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Hover over your profile icon and click Import/Export. Click Import Data in the new tab that appears. Select what you are wanting to import from the "Import Type" dropdown menu, such as Schedules. Click the Download Template button to save and edit an Excel worksheet of the items that need to be imported.Service Autopilot has brought the whole spectrum of a service business together in an easy-to-use format for us. From incoming leads to re-marketing to previous customers and everything that happens in between Service Autopilot is a complete solution that saves times, increases efficiencies and pays for itself.November 09, 2021 17:33. Click the below link to download the Client Portal User Guide for Members. This guide for Members describes setting up the Client Portal and how you can assist your clients if they need help. Client Portal User Guide for Members April2022.pdf. (800 KB)Sequences in Automations. Automation Edit Screen - Events Panel. Customize Opt-In/Out Email Event. Build Decision Logic into an Automation. Wait Period Specifications. Automation Sequence Pipeline and Sequence List Screen. Automations Sequence Color Legend. About Two-Way Texting. Subscribe to Two-Way Texting. Delivering 90% approval rates, all in just seconds. From a single person shop to the largest mega dealers, OPTIMUS is the platform to help you be more profitable. With OPTIMUS and Service Autopilot, you can streamline your company’s financing for even more success. Best of all, there is no enrollment cost and funds are direct-deposited in 1-2 ... Feel free to contact us and one of our friendly representatives will be eager to assist in any way possible. Chat: Click the Help button then click Live Chat. Type in your contact information and question. We have a team of Support Representatives ready to assist you! Phone: (972) 728-4040. Email: [email protected] 28, 2020 12:38. This video shows you how to add a new Master Package. 2:29.New Message Center General Release - We are now expanding the release of the new Message Center to all members who currently have two-way texting. It will be available via the version toggle on the Message Center page. The new Message Center experience will reduce message clutter so you can easily communicate about services …Service Autopilot helps businesses manage their operations more effectively throughout the service cycle. From generating leads and providing customer service to …November 13, 2020 12:11. Click the link below to download and view the Tickets User Guide. This User Guide contains all relevant information on Ticket functionality. Tickets User Guide Jan 2022.pdf. (1 MB)About this app. Service Autopilot’s new and improved field service app will put you in control of your time, scheduling, expenses, employees, marketing, profits and … Add an Employee. 📽️ Add Employee - Video. Change or Reset an Employee Password. Employee Account - Enable Notifications. Employee Account - Enable Office Time Clock. Add a Chemical Applicator License Number. Set Up a Service Autopilot User. 📽️ Set Up a Mobile Only User - Video. 📽️ Add a Sales Representative - Video. Training Videos. Videos pertaining to the setup and use of new Service Autopilot accounts. Follow. 📽️ Intro I: Get Up and Running. 📽️ Intro II: Invoicing and Getting Paid. 📽️ Mobile I: Using the Mobile App in the Field. 📽️ Mobile II: Administering the Mobile App. 📽️ Document Editor - Video.The Snow Dispatch Board is available to manage and dispatch Snow Jobs. This Dispatch Board is based on weather events instead of dates. To access the Snow Dispatch Board, navigate to Scheduling > Dispatch Snow Jobs. The Snow Dispatch Board will load without an event selected, so you'll want to either select an event from the dropdown or create ...(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Assign Permissions to Use the Wall Clock. Before anyone can use the Wall Clock, you must first enable permissions for use. To enable permissions, follow these steps: Go to Settings > Company > User Roles & Rights. Click a role in the list. Click the Accounting tab. In the “Payroll Access” list, check View Wall Clock . Click Save .The two-way QuickBooks Sync is unique to Service Autopilot. This is the only platform in our industry that fully integrates with the QuickBooks API. When you update something in QuickBooks Desktop or QuickBooks Online, that information will automatically update in Service Autopilot. Likewise, update something in Service Autopilot and QuickBooks ...Information related to the QuickBooks Sync (requires an additional subscription) Articles and Videos pertaining to the Accounting section such as Invoices and Payments. Service Autopilot by Xplor Software Development Richardson, TX 1,102 followers Get a more productive team, automate your time-consuming tasks, and grow faster than anyone else in your market. Put Your Service Business On Autopilot. Get Control of your time, scheduling, expenses, employees, marketing, profits, and your life with software built for...June 25, 2020 12:35. Click the link below to download the User Guide for Custom Packages. This User Guide explains Custom Packages, how to enable them, set them up, and use them in daily activities. V2 Custom Packages User Guide 2022.pdf. (400 KB)Service Autopilot Training Options. Learn about our different options for one-on-one or group training, with our expert Software Trainers and Training Project Managers. New Member Onboarding. This section has learning tools to support the four-part onboarding series for Service Autopilot. System InstallationThe V2 Client Screen. From the V2 Client screen, you'll see text near the top that reads Registered for the Portal: If a client has not registered, no text will display in this area. You can also see when the client registered for the portal by accessing the Audit Trail. Go to More > Audit Trail to open the overlay.Training Videos. Videos pertaining to the setup and use of new Service Autopilot accounts. Follow. 📽️ Intro I: Get Up and Running. 📽️ Intro II: Invoicing and Getting Paid. 📽️ Mobile I: Using the Mobile App in the Field. 📽️ Mobile II: Administering the Mobile App. 📽️ Document Editor - Video.Service Autopilot allows you to add notes to Jobs so you can order provide your Teams with specific information related to those Jobs. For example, if a Client wants her gate closed after your staff leaves the property, you can have a note appear for the Team on the Route Sheet or Service Autopilot Legacy mobile app that says something …Note: Documents cannot be imported into Service Autopilot. You can paste the HTML or plain text into a new custom Document, however. To create a new Estimate Document, follow these steps: Go to Settings > Documents. Click the Add Document button on the top right. For Document Type, select Estimate .Oct 31, 2023 · Windows Autopilot is a collection of technologies used to set up and pre-configure new devices, getting them ready for productive use. Windows Autopilot can be used to deploy Windows PCs or HoloLens 2 devices. For more information about deploying HoloLens 2 with Autopilot, see Windows Autopilot for HoloLens 2. You can also use Windows Autopilot ... Put Your Service Business On Autopilot. Get Control of your time, scheduling, expenses, employees, marketing, profits, and your life with software built for...(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Service Autopilot allows you to add notes to Jobs so you can order provide your Teams with specific information related to those Jobs. For example, if a Client wants her gate closed after your staff leaves the property, you can have a note appear for the Team on the Route Sheet or Service Autopilot Legacy mobile app that says something …Here are a few tips: We strongly recommend that you use Firefox or Chrome to run Service Autopilot. This applies to both Mac and PC users. We don't advise using …With Windows Autopilot for pre-provisioned deployment, the provisioning process is split. The time-consuming portions are done by IT, partners, or OEMs. The end user simply completes a few necessary settings and policies and then they can begin using their device. Pre-provisioned deployments use Microsoft Intune in currently supported …Optimize Your Time andEfficiency Like Never Before. The new email integration bridges the gap between your Gmail or Outlook emails and Service Autopilot account. Imagine all of your communications being streamlined into one simple place! Plus, the new email integration syncs with your Tickets and Automations. ADD EMAIL INTEGRATION NOW!Jun 25, 2020 · Services and Products work together in Service Autopilot, but they work separately for Job Costing. A Service is always required in order to have a Product on a Job. The Product “Cost” is the company’s wholesale cost. The “Rate” is the retail markup (if applicable). The Cost goes on the Job Costing report. Dispatch Jobs Information about the area found by going to Scheduling > Dispatch Jobs (the Dispatch Board)Client Portal. Adding Tips in the Client Portal. Client Portal Quick Start Guide. 📄 User Guide: Client Portal User Guide for Members. 📄 User Guide: Client Portal User Guide for Clients. Client Portal - Autopay Explained. Using the Client Portal. See all 17 articles. You can take a Service Autopilot Interactive Course at any time. If you are new to the system, we recommend going through the Get Up and Running course first. It's an interactive style of training that breaks down the basics into manageable pieces. Note that Service Autopilot is frequently updated, so the appearance of screens in the video ... Start the 7-Step Setup Wizard. When prompted at step 2, click Yes to confirm that you will be syncing, then select QuickBooks Desktop. For Step 2a: answer these questions accurately for your company. For Step 2b: Click I’m Ready to Sync. Follow the prompts to download the SA QuickBooks Connector program.We made a change to the Windows Autopilot self-deployment mode and pre-provisioning mode experience, adding in a step to delete the device record as part of the device reuse process. This change impacts all Windows Autopilot deployments where the Autopilot profile is set to self-deployment or pre-provisioning mode.Dispatch Jobs Information about the area found by going to Scheduling > Dispatch Jobs (the Dispatch Board)
Note that Service Autopilot is frequently updated, so the appearance of screens in the video might be slightly different from what you see on your screen, but the concepts are the same. User Guides. This section contains a selection of downloadable User Guides. These often go beyond the information covered in our Knowledge Base Articles.. Moon maps
CHARGE BACKS.If Client initiates a charge back in respect of any payment due by Client under this Agreement, Xplor will suspend access to the Solution until full payment is received and, where such chargeback is successfully defended by Xplor, Xplor will charge Client a $75 fee.December 17, 2020 10:05. This video explains the page you see if you click your Avatar icon > Account & Billing . 2:09.Service Autopilot offers a four-part series of classes to get new members onboarded. LIFT is your introduction to SA. This class will walk you through uploading your company logo, adding services, products, custom fields, clients, sales tax records, employees, and teams. Go through the 7-Step Setup process to set up your new SA …Service Autopilot is a cloud-based field service solution for lawn care, landscape maintenance, cleaning and snow removal organizations. For businesses of all sizes, …To send a bulk email, use the following steps: Go to CRM > Clients . Check the boxes next to the clients you want to email. Apply filters if necessary. Go to Actions > Marketing. On the Send Type dialog box, decide whether you want to send the email only to selected clients or to all clients. Warning: You must select Filtered if you applied ...November 13, 2020 12:11. Click the link below to download and view the Tickets User Guide. This User Guide contains all relevant information on Ticket functionality. Tickets User Guide Jan 2022.pdf. (1 MB)(972) 728-4040 Log In to Service Autopilot. Log In Forgot your Password?Put Your Service Business On Autopilot. Get Control of your time, scheduling, expenses, employees, marketing, profits, and your life with software built for...That’s why, over the coming months, each V3 release will give you a more simplified, consistent Service Autopilot. You’ll see streamlined workflows that just make sense. V3 is focused on the people who use our software. The logic you’ll see unveiled adds a more human, intuitive dynamic to the system. You’ll begin to move flawlessly from ...Jul 27, 2023 · To create an Event, follow these steps: Navigate to Scheduling > Dispatch Snow Jobs. Click the Plus Icon to the right of the Actions menu and event list dropdown. The Add Event overlay appears. Change any fields as needed and click Save. Dispatch Status - Select the current status of your event. Pending - Set up and planning. Log In to Service Autopilot. Log In. Forgot your Password?Open the QuickBooks Connector. - Use your QuickBooks Admin login credentials (for the initial sync only). - Make sure you’re in single user mode (for the initial sync only). Click the Force Sync button to start the sync, then let it run. Do not close QuickBooks while the sync is running. Service Autopilot Member Login. (972) 728-4040. Log In to Service Autopilot. Forgot your Password? .