About the Incentive Program. Apply to remove established grass and replace it with a water-thrifty landscape and you may receive up to $1,100 from the City of Mesa. INCENTIVES ARE FOR FUTURE GRASS CONVERSION PROJECTS ONLY. Two levels of incentives are available: 500 - 999 square feet of grass conversion is eligible for $750, and more than …Because of these concerns, the City of Mesa discourages the disposal of swimming pool water to the City's storm sewer system including city-owned streets, curb and gutter systems, alleyways, or directly into a storm drain inlet; and, doing so may constitute a violation of Mesa City Code [Title 8, Chapter 6, Section 8-6-3(P)]. Location: 221 W 6 th Avenue. Funding Awarded: $22,750. Number of Mesa residents to assist: 825. Catholic Charities Community Services provides outreach services, counseling, shelter bed nights and case management/support groups to Mesa community members who are struggling. Location: 2220 S Country Club Drive, #106. Read and Accept our Policies in order to Register. Register Now. City of Mesa Utilities is your power hub for customer self service web portals supplying electrical energy to …City of Mesa real time mobile civic engagement platform. Mesa CityLink provides a free, simple and intuitive tool to identify civic issues and report them for resolution. A picture tells a thousand words, and with Mesa CityLink it is a snap! Download it today to make your Mesa a better place to live and work!Bay City Gas Company provides natural gas to city residents with homes connected to gas lines. The office is located at/; 1100 6th Street. Bay City, TX 77414. From 7:45 am to 4:45 pm you can visit the office. A deposit will be needed to connect service. You may also call the office at 979-245-2327. Learn how to set up a water, sewer, television ...Location: 221 W 6 th Avenue. Funding Awarded: $22,750. Number of Mesa residents to assist: 825. Catholic Charities Community Services provides outreach services, counseling, shelter bed nights and case management/support groups to Mesa community members who are struggling. Location: 2220 S Country Club Drive, #106.The program reimburses qualified Mesa companies up to 50 percent of the pre-approved eligible fees. The City of Mesa is now accepting applications for BEAP. Please contact Yvette Armendariz at [email protected] or 480-644-6949 for more information and to request an application. LEARN MORE >. City of Mesa utility company is a nightmare. I cut and pasted my account information to pay my bill as I have for the last several months with no problem, but this month two digits got mysteriously transposed, causing the payment to be returned. Now I'm not allowed to pay with a bank draft. Utility assistance for delinquent residential utility accounts. For those who have a financial hardship resulting from the COVID-19 pandemic. Open to Mesa residents for Mesa, SRP and Southwest Gas utilities. 30-day income look back period for household income qualification up to 300% federal poverty level. Awards can be made up to the total ...Location: 2412 N. Center St. Bldg. #2 Mesa, AZ 85201 Email: [email protected] Voicemail: 480-644-4463 (calls will be returned within 48 business hours) Hours of Operation: Wednesday - Saturday 7 a.m. - Noon. Closed Sunday, Monday, and Tuesday. About the Mesa CARES Utility Assistance Program. Utility assistance for delinquent residential utility accounts. For those who have a financial hardship resulting from the COVID-19 pandemic. Open to Mesa residents for Mesa, SRP and Southwest Gas utilities. 30-day income look back period for household income qualification up to 300% federal ... Energy & Utilities. Chart. Monthly water consumption data over time grouped by Rate Classification (i.e. Residential, Commercial, Other, Interdepartmental) Tags No tags …The City of Mesa has adopted the following codes: 2018 IBC. 2018 IRC. 2018 IFC. 2018 IPC. 2017 NEC. 2018 IMC. 2018 IFGC. 2018 IEBC. 2018 IECC. 2018 ISPSC. ADA 2009 ICC A117.1. 2019 NFPA 13. ... Non-City Utility Permit General Conditions; Off-site Improvement Regulations ; Overhead Utilities Guidelines; Phoenix Mesa Gateway District Submittal ... Select the "Bills & Payment" tab in the left-hand side navigation bar. Select "Payment" from the top navigation bar. Select "Auto Pay". Select Auto Pay method and enter payment account information or select a saved payment account, if applicable. Click "Confirm". Review the Auto Pay Enrollment information and confirm by clicking "Submit Auto Pay". Mesa's natural gas service area includes roughly 90 square miles in Mesa, as well as over 235 square miles southeast of Mesa in Queen Creek, San Tan Valley, and Pinal County. We serve over 75,000 customers. Our certified field staff keeps service safe, reliable, and affordable year-round. Water Resources. PO Box 1466 Mesa, AZ 85211. Hours of Operation. M - TH 7 am - 6 pm Closed Fridays & Holidays. Contact Information. Water/Sewer Emergency HAF funds can also help pay homeowner utility delinquencies and delinquent insurance with a maximum assistance total of $25,000 per household. Tenants Eviction Assistance. If you have been affected by COVID-19 and fear eviction, have been sued for eviction, or have a judgment against you, contact Community Legal Services at 602-385-8880.Web Outage Viewer - Mesa, ArizonaUtility assistance for delinquent residential utility accounts. For those who have a financial hardship resulting from the COVID-19 pandemic. Open to Mesa residents for Mesa, SRP and Southwest Gas utilities. 30-day income look back period for household income qualification up to 300% federal poverty level. Awards can be made up to the total ...MesaCAN has an appointment line open to Mesa residents seeking rental or mortgage assistance. Please contact MesaCAN on Thursdays between 2:00-3:00pm at (480) 833-9200 to talk to a case manager. You must reach a live person when you call, who will provide instructions for receiving assistance. Please note many people are calling, so …The City of Costa Mesa is dedicated to incorporating art into public spaces and is especially interested in incorporating the work of local artists in such spaces whenever possible. A Utility Box Art Program was launched in early 2015, spotlight a handful of utility boxes as beautiful art pieces. Over fifty distinct, artistic designs are now ...1 day ago · To request new residential City utility services please call 480-644-2221 or visit our offices. Customers requesting new residential utility services will need to provide: …© 2021 City of Mesa. All Rights Reserved. City of Mesa Utilities is your power hub for customer self service web portals supplying electrical energy to residential, commercial …With a short drive, you can get in and out really quickly at the East Mesa Customer Service Center. You can reach Las Cruces Utilities at 528-3500 from 8 a.m. - 5 p.m. Monday through Friday. Las Cruces Utilities provides GAS – WATER – WASTEWATER – SOLID WASTE services to approximately 100,000 Las Cruces …Vendor Self Service. Real Estate Services. Solar Pilot Program. Trash & Recycling for Business. Tax Audit. Traffic Engineering Design Guidelines. Trespass Enforcement Program. Opening or Expanding a Business in Mesa or …Print Feedback. Share & Bookmark. Font Size: + -. The Schedule of Fees and Charges sets the price range for any particular activity or service provided by the City of Mesa. Schedule of Fees & Charges. (updated for January 2024) Fees & charges by Department. All Departments. City-Wide Standard Fees [PDF]The Mesa City Council has tentatively adopted a $2.56 billion budget for the 2023/24 fiscal year – its largest ever– and the budget goes to a public hearing June 5. The proposed budget is $260 million – 11%, higher than last year’s record-setting $2.3 billion budget. A group of self-described concerned citizens said it hopes to pack the ...1 day ago · We provide electric utility service to over 17,500 residential and commercial customers in approximately 5.5 square miles centered around downtown Mesa. Our …Public Utilities. To report a water leak, sewer spill or pressure problem, call 619-515-3525. To start, stop or transfer your water service, update your account information, upload a valid government-issued ID, request a payment plan, request to have your meter read, or reporting a misread for your water meter visit Self Service Options .Mesa is focused on obtaining the least expensive power for its customers regardless of where it comes from, provided that it is reliable. What steps is the City of Mesa Electric Utility taking to address this unprecedented power pricing situation? Mesa is approaching the problem from multiple angles to ease the impact on its electric customers.Print Feedback. Share & Bookmark. Font Size: + -. The Schedule of Fees and Charges sets the price range for any particular activity or service provided by the City of Mesa. Schedule of Fees & Charges. (updated for January 2024) Fees & charges by Department. All Departments. City-Wide Standard Fees [PDF] About the Mesa CARES Utility Assistance Program. Utility assistance for delinquent residential utility accounts. For those who have a financial hardship resulting from the COVID-19 pandemic. Open to Mesa residents for Mesa, SRP and Southwest Gas utilities. 30-day income look back period for household income qualification up to 300% federal ... City of Chandler Utility Billing P.O. Box 52158 Phoenix, AZ 85072-2158. Phone. Credit card and eCheck payments are accepted through the automated touch-tone phone system by calling 480-782-2280. In-Person/Make an Appointment. Pay by cash, check, or major credit card at the Chandler Utility Customer Service Center, located on the first floor.Code of OrdinancesSupplement 13Online content updated on February 27, 2024. CODE OF ORDINANCES CITY OF MESA, ARIZONA Codified through Ordinance No. 5840, adopted December 11, 2023. (Supp. No. 13) This Code of Ordinances and/or any other documents that appear on this site may not reflect the most current legislation adopted by the …Water Resources. PO Box 1466 Mesa, AZ 85211. Hours of Operation. M - TH 7 am - 6 pm Closed Fridays & Holidays. Contact Information. Water/Sewer EmergencyMay 14, 2023 · To request new residential City utility services please call 480-644-2221 or visit our offices. Customers requesting new residential utility services will need to …Receiving your bills electronically will save you time, and the City of Mesa will save money on postage and printing - it's a win-win! Types of notifications you will receive include …The City of Mesa Gas Utility currently provides rebates for the purchase of new gas water heaters ($25) and pool or spa heaters ($50). If you are a customer of Southwest Gas, they provide rebates for natural gas or energy saving appliances. See more details below. Natural gas, while not a renewable resource, does provide more value for …Interactive Maps – mTrac (Mesa Traffic Restrictions, Alerts, and Closures) If you have any questions regarding ROW, Licensing/Franchising Agreements, Small Wireless Facilities or City Conduit Use, please contact Lori Greco the City of Mesa Right of Way Manager at 480-644-2503 or [email protected]. City of Mesa residents should bring these hazardous and other accepted items to the Household Hazardous Materials (HHM) Facility for proper disposal. This public version redacts Property Owner Name, Property Address, Customer Name, Notes, Customer Street Number, Latitude, Longitude and Geolocation. Household Hazardous Materials Website Address ... Location: 221 W 6 th Avenue. Funding Awarded: $22,750. Number of Mesa residents to assist: 825. Catholic Charities Community Services provides outreach services, counseling, shelter bed nights and case management/support groups to Mesa community members who are struggling. Location: 2220 S Country Club Drive, #106. City of Mesa utility company is a nightmare. I cut and pasted my account information to pay my bill as I have for the last several months with no problem, but this month two digits got mysteriously transposed, causing the payment to be returned. Now I'm not allowed to pay with a bank draft. 480-644-4568. Sam Samson, Revenue Collections Supervisor. 480-644-2372. Please mail payments to: City of Mesa Collections MS 1170. Attn: specify name of collector (see list above) P.O. Box 1466. Mesa, Arizona 85211-1466. Collections Fees and Charges.Neurodiversity in the workplace. March 29, 2024. Read the story. Preparing for a sustainable future. Salt River Project has delivered low-cost, reliable power and water to Arizona for over 100 years. View plans, see outages, pay your bill, contact us and more.Electric $20.00. Gas $40.00. Water $20.00. Normally, utility service is connected the next business day following the request for service. If it is necessary to establish service the same day or after 6:00 P.M., Monday through Thursday, or weekend and holiday service, a convenience fee of $55.00 will be assessed in addition to the normal ... City view Mesa electric outage map 480-644-2262 . SRP 602-236-8888 view/report outages online. DOWNED POWER LINES. City 480-644-2262. SRP 602-236-8811 . NATURAL GAS LEAK. City view Mesa service area map 480-644-4277. SW Gas 877-860-6020. STREET ISSUES. Report street issues, traffic signal outages & storm debris 480-644-2160 Non-emergency Police ... Average Electricity/Gas Cost. For electricity, the City of Mesa charges a minimum of $13 for service. From there, they charge $0.05179 for up to 1,200 kWh on average. For gas, the City of Mesa charges a service charge of $15.31, then $0.6685 per billed Therm on average. The average electric bill in Mesa is $128.40 per month. About the Mesa CARES Utility Assistance Program. Utility assistance for delinquent residential utility accounts. For those who have a financial hardship resulting from the COVID-19 pandemic. Open to Mesa residents for Mesa, SRP and Southwest Gas utilities. 30-day income look back period for household income qualification up to 300% federal ... Green waste barrels are available for an additional $7.43 per month (6-month minimum consecutive service required) and are serviced on the same day as the blue barrel by our green waste collection truck. If you would like to participate in the program or would like more information, please call Customer Service at 480-644-2221.The city’s Limited Income Senior Rate Program is a residential utility assistance program that offers a 30% discount on the water service rate- one of the key water rates on a consumer’s bill ...Mesa is committed to creating a formal data program where City's data will be publicly available online. We believe providing the data behind key priorities and decisions brings better informed decision-making, enhances collaboration among departments and partners and brings higher level of civic engagement and public feedback on local issues.Mesa operates under a charter form of government with citizens electing a mayor and six councilmembers to set policy for the City. Mesa's councilmembers serve terms of four-years, with three members being elected every two years. The mayor is elected at-large every four years. The mayor and council are elected on a non-partisan basis.HAF funds can also help pay homeowner utility delinquencies and delinquent insurance with a maximum assistance total of $25,000 per household. Tenants Eviction Assistance. If you have been affected by COVID-19 and fear eviction, have been sued for eviction, or have a judgment against you, contact Community Legal Services at 602-385-8880. You Can also call the City of La Mesa at 619.667.1338 to obtain sewer billing information. Sewer charges are now collected by the County of San Diego with your property taxes. For more information, visit the County of San Diego Treasurer-Tax Collector website. Commercial Utility Service. Utility Will Serve Requests; Development Services. Planning; Small Business Assistance; Status; Downtown Transformation; Engineering; Environmental Requirements for Construction Activities; Falcon Field Airport; Film Mesa; Fire Prevention; Gas/Electric Info for Construction; Green Building & Green Businesses ...1 day ago · Municipal Building. 55 N. Center St. Mesa, AZ 85201. Customer Service Call Center - 480-644-2221 or 711/TTY 800-367-8939. General utility service issues, utility …Apr 21, 2023 · Frequently Asked Questions about My Utility Account. Mesaaz.gov is undergoing a redesign! Please take a moment to complete a short survey to provide your …Office of the Mayor & Council. PO Box 1466 Mesa, AZ 85211. Hours of Operation M-Th 7am-6pm. Contact Information. 480-644-3000. EmailLocation: 2412 N. Center St. Bldg. #2 Mesa, AZ 85201 Email: [email protected] Voicemail: 480-644-4463 (calls will be returned within 48 business hours) Hours of Operation: Wednesday - Saturday 7 a.m. - Noon. Closed Sunday, Monday, and Tuesday.40-yd roll-off container. Max. length: 22'. Max. width: 8'. Max. height: 8'. For rates and container requests, please contact Solid Waste at 480-644-6789. Customer service representatives are available Monday-Thursday, 7 a.m. - 6 p.m. and Fridays 7 a.m. - 5 p.m. *For your safety, never enter or drive vehicles into container. The City of Mesa ...Utility Account (Customer Service) 480-644-2221 . Utility Emergencies. Electric: 480-644-2262 Gas: 480-644-4277 Water: 480-644-2262 . ... Mailing Address: Name (if applicable) Department Name (if applicable) City of Mesa PO Box 1466 Mesa AZ 85211-1466 Mesa City Plaza, Physical Address: 20 E. Main Street Mesa, AZ 85201 Additional Facility … You Can also call the City of La Mesa at 619.667.1338 to obtain sewer billing information. Sewer charges are now collected by the County of San Diego with your property taxes. For more information, visit the County of San Diego Treasurer-Tax Collector website. Water Resources. PO Box 1466 Mesa, AZ 85211. Hours of Operation. M - TH 7 am - 6 pm Closed Fridays & Holidays. Contact Information. Water/Sewer EmergencyCity of Mesa Utilities is your power hub for customer self service web portals supplying electrical energy to residential, commercial and industrial customers.In Mesa, we value and celebrate our rich diversity. We envision a city where all those living in, working in, or visiting Mesa are entitled to equal dignity and respect and have fair access to opportunities to thrive. We pledge to foster, cultivate, and promote a culture of equality and inclusion that enhances Mesa's community and workforce.Bulk item collection charges depend on the amount of material needing to be picked up and start at $29.00 per load* for City of Mesa solid waste customers (load size is approximately 4'x4'x8'). To schedule this service, please call (480) 644-6789. Authorized account holders may also submit an online request. The City of Mesa provides electric utility service to more than 17,500 homes and businesses in approximately 5.5 square miles centered around and including Mesa's downtown. Approximately 20% of the power distributed by the City comes from renewable sources such as hydropower. Customer-owned solar accounts for over 1 MW of capacity within the ... Organizational Chart : Department Listing : Hours & Holidays: Mayor & Council. City Council MeetingsTo apply online for the City of Mesa, you will need an e-mail address, User ID and a password of (at least 6 characters) as a security code for your application. Make a note of your email address, User ID, and password as these are required to apply for current and future career opportunities and get updates on testing (as applicable) and other ...MesaCAN has an appointment line open to Mesa residents seeking rental or mortgage assistance. Please contact MesaCAN on Thursdays between 2:00-3:00pm at (480) 833-9200 to talk to a case manager. You must reach a live person when you call, who will provide instructions for receiving assistance. Please note many people are calling, so … Requests are processed Monday through Friday, excluding City Holidays. NOTE: Any delinquent past due account balance must be paid in full prior to requesting bulk pickup service. If you prefer, you may call 480-644-6789 to complete your request. If you have any questions, please call 480-644-6789. Bulk Pickup Information (For more information ... Aug 2, 2021 · Valley 101: The history of Mesa's city owned utility center. MESA. Valley 101 explores the history behind Mesa's independent energy center. Amanda Luberto. …$8 million has been designated to assist Mesa residents with their City of Mesa, SRP and Southwest Gas utility bills. 6/15/2020: A New Leaf/Mesa CAN has partnered with the City to qualify applicants and award assistance based on existing criteria. Mesa CAN began accepting applications. Until Mesa announced the resumption of delinquent account ... Mesa provides general Engineering and Design Standards on the City Engineering website which can be found here (specifically section 603 addresses new developments within the City of Mesa’s electric service territory): Mesa Standard Details. Consultation with the City’s Business Development and Electrical Engineering teams prior to ... HAF funds can also help pay homeowner utility delinquencies and delinquent insurance with a maximum assistance total of $25,000 per household. Tenants Eviction Assistance. If you have been affected by COVID-19 and fear eviction, have been sued for eviction, or have a judgment against you, contact Community Legal Services at 602-385-8880. Share & Bookmark. Feedback Print. Customer request for waste barrel repair or replacement.Mesa is committed to creating a formal data program where City's data will be publicly available online. We believe providing the data behind key priorities and decisions brings better informed decision-making, enhances collaboration among departments and partners and brings higher level of civic engagement and public feedback on local issues.Public Utilities. To report a water leak, sewer spill or pressure problem, call 619-515-3525. To start, stop or transfer your water service, update your account information, upload a valid government-issued ID, request a payment plan, request to have your meter read, or reporting a misread for your water meter visit Self Service Options . City of Mesa utility company is a nightmare. I cut and pasted my account information to pay my bill as I have for the last several months with no problem, but this month two digits got mysteriously transposed, causing the payment to be returned. Now I'm not allowed to pay with a bank draft. October 2, 2023 – In accordance with A.R.S. §9-511.01, public notice is given that Mayor and Council of the City of Mesa adopts this Notice of Intention to increase rates or rate … Office hours are 7:00 a.m. to 6 p.m. Monday through Thursday, except for City holidays. Municipal Building 55 N. Center St. Mesa, AZ 85201. Customer Service Call Center - 480-644-2221 or 711/TTY 800-367-8939. General utility service issues, utility service connections and disconnections, billing inquiries, rates, high or low usage, and payment ... SEA provides Mesa electric utility customers with limited short-term assistance for their electric bills during the summer months of July, August, and September. SRP customers please visit their website. SEA eliminates Mesa’s monthly service charge and usage charge for the first 80 kilowatt hours. SEA participants can expect to save about $18 ...Interactive Maps – mTrac (Mesa Traffic Restrictions, Alerts, and Closures) If you have any questions regarding ROW, Licensing/Franchising Agreements, Small Wireless Facilities or City Conduit Use, please contact Lori Greco the City of Mesa Right of Way Manager at 480-644-2503 or [email protected] funds can also help pay homeowner utility delinquencies and delinquent insurance with a maximum assistance total of $25,000 per household. Tenants Eviction Assistance. If you have been affected by COVID-19 and fear eviction, have been sued for eviction, or have a judgment against you, contact Community Legal Services at 602-385-8880.Bay City Gas Company provides natural gas to city residents with homes connected to gas lines. The office is located at/; 1100 6th Street. Bay City, TX 77414. From 7:45 am to 4:45 pm you can visit the office. A deposit will be needed to connect service. You may also call the office at 979-245-2327. Learn how to set up a water, sewer, television ... Mesa's natural gas service area includes roughly 90 square miles in Mesa, as well as over 235 square miles southeast of Mesa in Queen Creek, San Tan Valley, and Pinal County. We serve over 75,000 customers. Our certified field staff keeps service safe, reliable, and affordable year-round. 40-yd roll-off container. Max. length: 22'. Max. width: 8'. Max. height: 8'. For rates and container requests, please contact Solid Waste at 480-644-6789. Customer service representatives are available Monday-Thursday, 7 a.m. - 6 p.m. and Fridays 7 a.m. - 5 p.m. *For your safety, never enter or drive vehicles into container. The City of Mesa ...GET — On the App Store. View. Mesa CityLink Free — In the play Store. Open. Mesa CityLink does not support Internet Explorer. We recommend upgrading to the latest …
Apr 21, 2023 · Frequently Asked Questions about My Utility Account. Mesaaz.gov is undergoing a redesign! Please take a moment to complete a short survey to provide your …. Dayforce wallet sign up
HAF funds can also help pay homeowner utility delinquencies and delinquent insurance with a maximum assistance total of $25,000 per household. Tenants Eviction Assistance. If you have been affected by COVID-19 and fear eviction, have been sued for eviction, or have a judgment against you, contact Community Legal Services at 602-385-8880. To request new residential City utility services please call 480-644-2221 or visit our offices. Customers requesting new residential utility services will need to provide: Name. Social security number (or other government issued identification number) Spouse or roommate's names. Service address. Web Outage Viewer - Mesa, ArizonaWillfully modifying the meter or service apparatus so as to cause loss or reduction of registration; or. Unauthorized connection to wastewater services. Please report all suspected cases of utility theft by completing the below form. *indicates required field. Address where theft occurred. *. City. Name (s) of occupants (s)/business (if known)Feb 7, 2024 · The Mesa City Council approved various contracts for utilities and other services throughout the city during the Feb. 5 council meeting. A $250,000 contract was …Interactive Maps – mTrac (Mesa Traffic Restrictions, Alerts, and Closures) If you have any questions regarding ROW, Licensing/Franchising Agreements, Small Wireless Facilities or City Conduit Use, please contact Lori Greco the City of Mesa Right of Way Manager at 480-644-2503 or [email protected] 21, 2023 · Frequently Asked Questions about My Utility Account. Mesaaz.gov is undergoing a redesign! Please take a moment to complete a short survey to provide your …The City of Mesa Emergency Rental and Utilities Assistance Program was first established during 2020 in response to COVID pandemic financial impact to Mesa Residents and was initially funded through CARES Coronavirus Aid, Relief, and Economic Security Act (CARES ACT). Click here for more information about the Mesa CARES Story.Aug 2, 2021 · Valley 101: The history of Mesa's city owned utility center. MESA. Valley 101 explores the history behind Mesa's independent energy center. Amanda Luberto. … Creating a User Name gives you access to your account details and some great tools including: - View and Pay your bills online. - Review your transaction and payment history. - Analyze and download electricity, water and gas usage. - Add multiple accounts to your web profile. Before you get started, please have your most recent bill handy to ... To apply online for the City of Mesa, you will need an e-mail address, User ID and a password of (at least 6 characters) as a security code for your application. Make a note of your email address, User ID, and password as these are required to apply for current and future career opportunities and get updates on testing (as applicable) and other ...Once you have the skill enabled, visit settings in order to link your Utility account if you choose to use Alexa to pay your Utility bill. A Guide to Asking Alexa. Below are examples of the utterances to use when asking Alexa about City of Mesa functions. Always start with “Alexa, ask the City of Mesa…” Utility Bill. I want to pay my ...Things to do in Mesa. Spring Training home of the Chicago Cubs. Sloan ParkPlease review Important Applicant Information for employment requirements, tips on applying, and applicant FAQs. For technical difficulties between the hours of 7 a.m. - 6 p.m. Monday-Thursday please email [email protected]. If outside of office hours, please contact NeoGov Applicant Support at (855) 524-5627. SHOW MORE.My Utility Account-Report a Utility Emergency; Payment locations and hours of operation; Service Line Warranty Program; My Utility Account Security Information & System Availability; ... Customer's piping and its location is compliant with City of ….